A work in process: A study of single-source documentation and document review processes of cardiac devices

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Abstract

◆ This study examines how a technical writing team managed the transition to single-source documentation ◆ The team divided content about cardiac devices into hundreds of "topics" that could be repurposed for manuals ◆ The transition to single-sourcing yielded high quality documentation but required complex document review processes.

Original languageEnglish (US)
Pages (from-to)343-356
Number of pages14
JournalTechnical Communication
Volume55
Issue number4
StatePublished - Nov 2008

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