Applying User-centered Design to Discovery Layer Evaluation in the Law Library

Research output: Contribution to journalArticlepeer-review

Abstract

Usability and user experience are an important factor in the overall value of products and services offered by law libraries. User experience evaluation tools can help librarians make better decisions for their users when choosing databases to purchase or subscribe to, designing a library website, or selecting and implementing discovery layers. This article describes an array of evaluation tools and discusses how and when they can be implemented in the law library context.

Original languageEnglish (US)
Pages (from-to)30-63
Number of pages34
JournalLegal Reference Services Quarterly
Volume38
Issue number1-2
DOIs
StatePublished - 2019

Keywords

  • database evaluation
  • personas
  • usability evaluation
  • user experience
  • UX

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