Beyond Parental Control: Designing Adolescent Online Safety Apps Using Value Sensitive Design

Karla Badillo-Urquiola; Chhaya Chouhan; Stevie Chancellor; Munmun De Choudhary; Pamela Wisniewski

doi:10.1177/0743558419884692

Beyond Parental Control: Designing Adolescent Online Safety Apps Using Value Sensitive Design

Karla Badillo-Urquiola, Chhaya Chouhan, Stevie Chancellor, Munmun De Choudhary, Pamela Wisniewski

Research output: Contribution to journal › Article › peer-review

15 Scopus citations

Abstract

Parental control applications are designed to help parents monitor their teens and protect them from online risks. Generally, parents are considered the primary stakeholders for these apps; therefore, the apps often emphasize increased parental control through restriction and monitoring. By taking a developmental perspective and a Value Sensitive Design approach, we explore the possibility of designing more youth-centric online safety features. We asked 39 undergraduate students in the United States to create design charrettes of parental control apps that would better represent teens as stakeholders. As emerging adults, students discussed the value tensions between teens and parents and designed features to reduce and balance these tensions. While they emphasized safety, the students also designed to improve parent-teen communication, teen autonomy and privacy, and parental support. Our research contributes to the adolescent online safety literature by presenting design ideas from emerging adults that depart from the traditional paradigm of parental control. We also make a pedagogical contribution by leveraging design charrettes as a classroom tool for engaging college students in the design of youth-centered apps. We discuss why features that support parent-teen cooperation, teen privacy, and autonomy may be more developmentally appropriate for adolescents than existing parental control app designs.

Original language	English (US)
Pages (from-to)	147-175
Number of pages	29
Journal	Journal of Adolescent Research
Volume	35
Issue number	1
DOIs	https://doi.org/10.1177/0743558419884692
State	Published - Jan 1 2020
Externally published	Yes

Bibliographical note

Funding Information:
https://orcid.org/0000-0002-1165-3619 Badillo-Urquiola Karla 1 https://orcid.org/0000-0002-2587-886X Chouhan Chhaya 1 Chancellor Stevie 2 De Choudhary Munmun 2 Wisniewski Pamela 1 1 University of Central Florida, Orlando, USA 2 Georgia Institute of Technology, Atlanta, USA Karla Badillo-Urquiola, College of Engineering and Computer Science, University of Central Florida, Orlando, FL 32816, USA. Email: kcurquiola10@knights.ucf.edu 11 2019 0743558419884692 © The Author(s) 2019 2019 SAGE Publications Parental control applications are designed to help parents monitor their teens and protect them from online risks. Generally, parents are considered the primary stakeholders for these apps; therefore, the apps often emphasize increased parental control through restriction and monitoring. By taking a developmental perspective and a Value Sensitive Design approach, we explore the possibility of designing more youth-centric online safety features. We asked 39 undergraduate students in the United States to create design charrettes of parental control apps that would better represent teens as stakeholders. As emerging adults, students discussed the value tensions between teens and parents and designed features to reduce and balance these tensions. While they emphasized safety, the students also designed to improve parent-teen communication, teen autonomy and privacy, and parental support. Our research contributes to the adolescent online safety literature by presenting design ideas from emerging adults that depart from the traditional paradigm of parental control. We also make a pedagogical contribution by leveraging design charrettes as a classroom tool for engaging college students in the design of youth-centered apps. We discuss why features that support parent-teen cooperation, teen privacy, and autonomy may be more developmentally appropriate for adolescents than existing parental control app designs. adolescent online safety emerging adulthood parental control apps privacy value sensitive design National Science Foundation https://doi.org/10.13039/100000001 CNS-1814439 National Science Foundation https://doi.org/10.13039/100000001 DUE-1643835 National Science Foundation https://doi.org/10.13039/100000001 IIP-1827700 National Science Foundation https://doi.org/10.13039/100000001 IIS-1844881 William T. Grant Foundation https://doi.org/10.13039/100001143 187941 edited-state corrected-proof Declaration of Conflicting Interests The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article. Funding The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: P.W.’s research on adolescent online safety is supported in part by the William T. Grant Foundation (#187941) and the National Science Foundation (IIP-1827700, IIS-1844881, CNS-1814439 and DUE-1643835). Any opinion, findings, and conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of the sponsors. ORCID iDs Karla Badillo-Urquiola https://orcid.org/0000-0002-1165-3619 Chhaya Chouhan https://orcid.org/0000-0002-2587-886X

Publisher Copyright:
© The Author(s) 2019.

Keywords

adolescent online safety
emerging adulthood
parental control apps
privacy
value sensitive design

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Beyond Parental Control: Designing Adolescent Online Safety Apps Using Value Sensitive Design

Abstract

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Keywords

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