Capacity and readiness for quality improvement among home and community-based service providers

Kathleen Abrahamson; Jaclyn Myers; Greg Arling; Heather Davila; Christine Mueller; Brian Abery; Yun Cai

doi:10.1080/01621424.2016.1264343

Capacity and readiness for quality improvement among home and community-based service providers

Kathleen Abrahamson, Jaclyn Myers, Greg Arling, Heather Davila, Christine Mueller, Brian Abery, Yun Cai

Research output: Contribution to journal › Article › peer-review

5 Scopus citations

Abstract

The objective of this study was to explore home and community-based service (HCBS) providers’ perspectives of organizational readiness for quality improvement (QI). Data were obtained from a survey of participants (N = 56) in a state-sponsored HCBS QI initiative. Quality improvement challenges included lack of time and resources, staff apprehension or resistance, resistance from consumers and families, and project sustainability. Support from leadership was viewed as an important factor in participating organizations’ decision to engage in QI. Internal resources available to support QI varied widely between participating organizations, with differences observed between smaller and larger agencies, as well as between provider types and populations served.

Original language	English (US)
Pages (from-to)	182-196
Number of pages	15
Journal	Home Health Care Services Quarterly
Volume	35
Issue number	3-4
DOIs	https://doi.org/10.1080/01621424.2016.1264343
State	Published - Oct 1 2016

Keywords

Home and community-based services
organizational readiness
quality
quality improvement
state policy

UN SDGs

This output contributes to the following Sustainable Development Goal(s)

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