TY - JOUR
T1 - Designing an Educational Website to Improve Quality of Supportive Oncology Care for Women with Ovarian Cancer
T2 - An Expert Usability Review and Analysis
AU - McClellan, Molly A.
AU - Karumur, Raghav Pavan
AU - Vogel, Rachel I
AU - Petzel, Sue V.
AU - Cragg, Julie
AU - Chan, Daniel
AU - Jacko, Julie A.
AU - Sainfort, François
AU - Geller, Melissa A
N1 - Funding Information:
This study was funded by the Faculty Research Development Program of the Academic Health Center, University of Minnesota, NIH P30 CA77598, and the National Center for Advancing Translational Sciences of the National Institutes of Health Award Number UL1TR000114.
Publisher Copyright:
Copyright © Taylor & Francis Group, LLC.
PY - 2016/4/2
Y1 - 2016/4/2
N2 - A broad-based research team developed a Health Insurance Portability and Accountability Act (HIPAA)-compliant educational website for women with ovarian cancer to improve the quality of supportive oncology care. Prior to a randomized clinical trial of the website, initial usability testing was implemented to evaluate the website. The initial review found that 165/247 checklist items had sufficient information to allow for evaluation with the website achieving an overall score of 63%. By category, the lowest scores were for the Home Page, Task Orientation, Page Layout & Visual Design, and Help, Feedback & Error Tolerance. Major issues thought to potentially impede actual usage were prioritized in redevelopment and the second usability review, conducted by the same expert, saw an improvement in scores. Incorporating usability concepts from the start of development, fulfilling the positive expectations of end-users, and identifying the technical and personal factors that optimize use may greatly enhance the usage of health websites.
AB - A broad-based research team developed a Health Insurance Portability and Accountability Act (HIPAA)-compliant educational website for women with ovarian cancer to improve the quality of supportive oncology care. Prior to a randomized clinical trial of the website, initial usability testing was implemented to evaluate the website. The initial review found that 165/247 checklist items had sufficient information to allow for evaluation with the website achieving an overall score of 63%. By category, the lowest scores were for the Home Page, Task Orientation, Page Layout & Visual Design, and Help, Feedback & Error Tolerance. Major issues thought to potentially impede actual usage were prioritized in redevelopment and the second usability review, conducted by the same expert, saw an improvement in scores. Incorporating usability concepts from the start of development, fulfilling the positive expectations of end-users, and identifying the technical and personal factors that optimize use may greatly enhance the usage of health websites.
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U2 - 10.1080/10447318.2016.1140528
DO - 10.1080/10447318.2016.1140528
M3 - Article
C2 - 27110082
AN - SCOPUS:84961245593
SN - 1044-7318
VL - 32
SP - 297
EP - 307
JO - International journal of human-computer interaction
JF - International journal of human-computer interaction
IS - 4
ER -