Development and evaluation of an inventory for rating client satisfaction with outcome in HIV counseling: the Albion Center scale

Kim Begley, Michael W. Ross, Patricia Austin, Kathleen Casey, Patricia Collins, Grant Hennings, Larry Agriesti, Keith Marshall

Research output: Contribution to journalArticlepeer-review

3 Scopus citations

Abstract

We developed an inventory for rating client satisfaction with outcome in HIV counseling, based on interview responses with clients. The resulting 19-item scale was subject to factor analysis and four factors, accounting for 56% of the variance, emerged. The factors described dimensions of Perception of progress and improved mood; Recognition of a specific need for counseling; Behavior change from counseling; and Counseling climate. Factor-scored scales were significantly associated with time in counseling and for the Specific need for counseling scale, HIV-seropositive respondents had a significantly higher score. Scale reliabilities (Cronbach's alpha) were between 0.85 and 0.50. Concurrent administration with the Counseling Evaluation Inventory indicated that there were significant correlations between the two scales.

Original languageEnglish (US)
Pages (from-to)341-345
Number of pages5
JournalPatient Education and Counseling
Volume24
Issue number3
DOIs
StatePublished - Dec 1994

Keywords

  • AIDS
  • Client satisfaction
  • Counseling
  • Evaluation
  • HIV
  • Measurement

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