Employee attitude surveys: Examining the attitudes of noncompliant employees

Steven G. Rogelberg, Alexandra Luong, Matthew E. Sederburg, Dean S. Cristol

Research output: Contribution to journalArticlepeer-review

87 Scopus citations

Abstract

Employees (N = 194) from a wide variety of organizations participated in this study aimed at describing the attitudes of individuals who refuse to respond to an employee survey request (noncompliants). Noncompliants, in comparison with those individuals who would comply with the survey request, possessed greater intentions to quit, less organizational commitment, and less satisfaction toward supervisors and their own jobs. Noncompliants also possessed more negative beliefs regarding how their organization handles employee survey data (e.g., does not act on survey data). No significant differences were found for work-related demographic variables, satisfaction with pay, and satisfaction with promotion opportunities. Implications for survey research are discussed along with methods to address nonresponse and noncompliance.

Original languageEnglish (US)
Pages (from-to)284-293
Number of pages10
JournalJournal of Applied Psychology
Volume85
Issue number2
DOIs
StatePublished - Apr 2000
Externally publishedYes

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