Evaluating food retailing efficiency: The role of information technology

Timothy A. Park, Robert P. King

Research output: Contribution to journalArticlepeer-review

24 Scopus citations

Abstract

Information and internet-based technologies have fostered new supply chain initiatives in food retailing but little research has evaluated performance and efficiency impacts. A distance function based on three key performance measures for food retailers is used to evaluate store performance and efficiency. The effects of store format, membership in a chain, unionization, and the adoption of a variety of information technologies. Supply chain technologies are groups into three general categories including data sharing technologies, decision sharing technologies, and technologies that support product assortment, pricing, and merchandising decisions.

Original languageEnglish (US)
Pages (from-to)101-113
Number of pages13
JournalJournal of Productivity Analysis
Volume27
Issue number2
DOIs
StatePublished - Feb 2007

Bibliographical note

Funding Information:
Acknowledgments Dr. Park received support from the Sloan Foundation and The Food Industry Center.

Copyright:
Copyright 2007 Elsevier B.V., All rights reserved.

Keywords

  • Distance function
  • Food retail productivity
  • Information technologies
  • Multiple performance measures
  • Supply chain initiatives

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