Examining the Construct Validity of Enacted Support: A Multitrait–Multimethod Analysis of Three Perspectives for Judging Immediacy and Listening Behaviors

Graham D. Bodie, Susanne M. Jones, Andrea J. Vickery, Laura Hatcher, Kaitlin Cannava

Research output: Contribution to journalArticlepeer-review

32 Scopus citations

Abstract

Scholars of supportive communication are primarily concerned with how variations in the quality of enacted support affect individual and relational health and well-being. But who gets to determine what counts as enacted support? There is a large degree of operational heterogeneity for what gets called enacted support, but little attention has been afforded to the issue of whether these assessments are substitutable. In two studies we use self-reports, conversational partner-reports, and third-party ratings of two quintessential behavioral support indicators, namely, listening and immediacy. Using a multitrait–multimethod (MTMM) design, Study 1 found (1) little association between the enacted support assessments and (2) a high degree of common method variance. A second study found moderate-to-high degrees of effective reliability (i.e., consistency of judgments within a set of judgments, or mean judgments) for enacted support evaluations from the perspective of unacquainted and untrained third-party judges. In general, our data provide cautionary evidence that when scholars examine evaluations of enacted support, perspective matters and might ultimately contribute differently to well-being and health.

Original languageEnglish (US)
Pages (from-to)495-523
Number of pages29
JournalCommunication Monographs
Volume81
Issue number4
DOIs
StatePublished - Oct 13 2014

Bibliographical note

Publisher Copyright:
© 2014 National Communication Association.

Keywords

  • Active Listening
  • Comfort
  • Judgment Studies
  • Perceived Support
  • Social Support
  • Stress

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