Abstract
We report the results of a longitudinal field study examining the impact of work teams on manufacturing performance. An electromechanical assembly plant was our research site from April 1992 through December 1993; work teams were formed on its four production lines in August 1992. Our results show that both quality and labor productivity improved over time after the formation of the teams. We offer qualitative insights into the functioning of these teams and their evolution over time, leading to work place transformation.
Original language | English (US) |
---|---|
Pages (from-to) | 867-890 |
Number of pages | 24 |
Journal | Academy of Management Journal |
Volume | 39 |
Issue number | 4 |
DOIs | |
State | Published - Aug 1996 |
Externally published | Yes |