Impact of work teams on manufacturing performance: A longitudinal field study

Rajiv D. Banker, Joy M. Field, Roger G Schroeder, Kingshuk K Sinha

Research output: Contribution to journalArticlepeer-review

200 Scopus citations

Abstract

We report the results of a longitudinal field study examining the impact of work teams on manufacturing performance. An electromechanical assembly plant was our research site from April 1992 through December 1993; work teams were formed on its four production lines in August 1992. Our results show that both quality and labor productivity improved over time after the formation of the teams. We offer qualitative insights into the functioning of these teams and their evolution over time, leading to work place transformation.

Original languageEnglish (US)
Pages (from-to)867-890
Number of pages24
JournalAcademy of Management Journal
Volume39
Issue number4
DOIs
StatePublished - Aug 1996

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