Implementation of a Novel Occupational and Environmental Medicine Specialty Teleconsultation Service: The VHA Experience

Jennifer L. Eaton; David C. Mohr; Amir Mohammad; Steven R Kirkhorn; Christina Gerstel-Santucci; Kathleen McPhaul; Michael J. Hodgson

doi:10.1097/JOM.0000000000000330

Implementation of a Novel Occupational and Environmental Medicine Specialty Teleconsultation Service: The VHA Experience

Jennifer L. Eaton, David C. Mohr, Amir Mohammad, Steven R Kirkhorn, Christina Gerstel-Santucci, Kathleen McPhaul, Michael J. Hodgson

Environmental Health Sciences

Research output: Contribution to journal › Article › peer-review

4 Scopus citations

Abstract

OBJECTIVE: Occupational and environmental medicine (OEM) physician specialty practices continue to grow in scope and intensity across the Veterans Health Administration. This study characterizes the implementation of a novel, nationwide telemedicine program that provides OEM specialty consultation to providers across the Veterans Health Administration. METHODS: We examined provider requests and specialist responses for a 6-month pilot from May to October 2013. Characteristics of consult users, determinants of case complexity, and specific applications of OEM specialty expertise were identified. RESULTS: Over a 6-month period, employee occupational health providers consulted the OEM telemedicine pilot a total of 65 times. Employee occupational health providers without formal training repeatedly identified complex cases related to work and disability. CONCLUSIONS: The program has created a new system management solution to deliver expert, in-depth consultation and real-time provider education in OEM.

Original language	English (US)
Pages (from-to)	173-177
Number of pages	5
Journal	Journal of occupational and environmental medicine
Volume	57
Issue number	2
DOIs	https://doi.org/10.1097/JOM.0000000000000330
State	Published - Feb 13 2015

Bibliographical note

Publisher Copyright:
Copyright © 2015 by the American College of Occupational and Environmental Medicine.

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Implementation of a Novel Occupational and Environmental Medicine Specialty Teleconsultation Service : The VHA Experience. / Eaton, Jennifer L.; Mohr, David C.; Mohammad, Amir; Kirkhorn, Steven R; Gerstel-Santucci, Christina; McPhaul, Kathleen; Hodgson, Michael J.

In: Journal of occupational and environmental medicine, Vol. 57, No. 2, 13.02.2015, p. 173-177.

Research output: Contribution to journal › Article › peer-review

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title = "Implementation of a Novel Occupational and Environmental Medicine Specialty Teleconsultation Service: The VHA Experience",

abstract = "OBJECTIVE: Occupational and environmental medicine (OEM) physician specialty practices continue to grow in scope and intensity across the Veterans Health Administration. This study characterizes the implementation of a novel, nationwide telemedicine program that provides OEM specialty consultation to providers across the Veterans Health Administration. METHODS: We examined provider requests and specialist responses for a 6-month pilot from May to October 2013. Characteristics of consult users, determinants of case complexity, and specific applications of OEM specialty expertise were identified. RESULTS: Over a 6-month period, employee occupational health providers consulted the OEM telemedicine pilot a total of 65 times. Employee occupational health providers without formal training repeatedly identified complex cases related to work and disability. CONCLUSIONS: The program has created a new system management solution to deliver expert, in-depth consultation and real-time provider education in OEM.",

author = "Eaton, {Jennifer L.} and Mohr, {David C.} and Amir Mohammad and Kirkhorn, {Steven R} and Christina Gerstel-Santucci and Kathleen McPhaul and Hodgson, {Michael J.}",

note = "Publisher Copyright: Copyright {\textcopyright} 2015 by the American College of Occupational and Environmental Medicine.",

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AU - Kirkhorn, Steven R

AU - Gerstel-Santucci, Christina

AU - McPhaul, Kathleen

AU - Hodgson, Michael J.

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N2 - OBJECTIVE: Occupational and environmental medicine (OEM) physician specialty practices continue to grow in scope and intensity across the Veterans Health Administration. This study characterizes the implementation of a novel, nationwide telemedicine program that provides OEM specialty consultation to providers across the Veterans Health Administration. METHODS: We examined provider requests and specialist responses for a 6-month pilot from May to October 2013. Characteristics of consult users, determinants of case complexity, and specific applications of OEM specialty expertise were identified. RESULTS: Over a 6-month period, employee occupational health providers consulted the OEM telemedicine pilot a total of 65 times. Employee occupational health providers without formal training repeatedly identified complex cases related to work and disability. CONCLUSIONS: The program has created a new system management solution to deliver expert, in-depth consultation and real-time provider education in OEM.

AB - OBJECTIVE: Occupational and environmental medicine (OEM) physician specialty practices continue to grow in scope and intensity across the Veterans Health Administration. This study characterizes the implementation of a novel, nationwide telemedicine program that provides OEM specialty consultation to providers across the Veterans Health Administration. METHODS: We examined provider requests and specialist responses for a 6-month pilot from May to October 2013. Characteristics of consult users, determinants of case complexity, and specific applications of OEM specialty expertise were identified. RESULTS: Over a 6-month period, employee occupational health providers consulted the OEM telemedicine pilot a total of 65 times. Employee occupational health providers without formal training repeatedly identified complex cases related to work and disability. CONCLUSIONS: The program has created a new system management solution to deliver expert, in-depth consultation and real-time provider education in OEM.

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Implementation of a Novel Occupational and Environmental Medicine Specialty Teleconsultation Service: The VHA Experience

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