Social media, especially Twitter, is being increasingly used for research with predictive analytics. In social media studies, natural language processing (NLP) techniques are used in conjunction with expert-based, manual and qualitative analyses. However, social media data are unstructured and must undergo complex manipulation for research use. The manual annotation is the most resource and time-consuming process that multiple expert raters have to reach consensus on every item, but is essential to create gold-standard datasets for training NLP-based machine learning classifiers. To reduce the burden of the manual annotation, yet maintaining its reliability, we devised a crowdsourcing pipeline combined with active learning strategies. We demonstrated its effectiveness through a case study that identifies job loss events from individual tweets. We used Amazon Mechanical Turk platform to recruit annotators from the Internet and designed a number of quality control measures to assure annotation accuracy. We evaluated 4 different active learning strategies (i.e., least confident, entropy, vote entropy, and Kullback-Leibler divergence). The active learning strategies aim at reducing the number of tweets needed to reach a desired performance of automated classification. Results show that crowdsourcing is useful to create high-quality annotations and active learning helps in reducing the number of required tweets, although there was no substantial difference among the strategies tested.
|Original language||English (US)|
|Title of host publication||Trends in Artificial Intelligence Theory and Applications. Artificial Intelligence Practices - 33rd International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2020, Proceedings|
|Editors||Hamido Fujita, Jun Sasaki, Philippe Fournier-Viger, Moonis Ali|
|Publisher||Springer Science and Business Media Deutschland GmbH|
|Number of pages||12|
|State||Published - 2020|
|Event||33rd International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2020 - Kitakyushu, Japan|
Duration: Sep 22 2020 → Sep 25 2020
|Name||Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)|
|Conference||33rd International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2020|
|Period||9/22/20 → 9/25/20|
Bibliographical noteFunding Information:
This study was supported by NSF Award #1734134.
© Springer Nature Switzerland AG 2020.
- Active learning
- Social media