Making Sense of (Mis)Matched Frames of Reference: A Dynamic Cognitive Theory of (In)Stability in HR Practices

John W. Budd, Dionne Pohler, Wei Huang

Research output: Contribution to journalArticlepeer-review

Abstract

By returning to an old insight that frames of reference influence action, we theorize that actors’ frames influence their desired HR practices, and these practices will be stable if managers and employees share similar frames. When actors’ frames are mismatched, however, HR practices can violate employee expectations and trigger a sensemaking process, potentially leading to framing contests and conflict. We hypothesize predicted patterns of conflict and expected outcomes depending on the nature of the mismatched frames. Allowing for mismatched frames uniquely highlights the importance of recognizing managers’ and employees’ frames for understanding HR outcomes and conflicts observed in practice.

Original languageEnglish (US)
JournalIndustrial Relations
DOIs
StateAccepted/In press - 2021

Bibliographical note

Publisher Copyright:
© 2021 Regents of the University of California (RUC)

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