Abstract
During the past few years, health plans have focused product development on consumer-driven health plans. This paper examines how these products are faring in twelve Community Tracking Study (CTS) communities. Although there has been a proliferation in the number and variety of consumer-directed plan options available, employers have taken a cautious approach. Given the increased financial stake and decision-making responsibility consumers hold when enrolled in these plans, respondents expressed frustration that the availability of information support has lagged behind the demands placed on consumers.
Original language | English (US) |
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Pages (from-to) | 766-773 |
Number of pages | 8 |
Journal | Health Affairs |
Volume | 25 |
Issue number | 3 |
DOIs | |
State | Published - May 2006 |