Substance use disorders (SUDs) are characterized by an inability to decrease a substance use (e.g., alcohol or opioids) despite negative repercussions. SUDs are clinically diagnosable, hazardous, and considered a public health issue. Sponsorship, a specialized type of peer mentorship, is vital in the recovery process and originates from 12-step fellowship programs such as Alcoholics Anonymous (AA) and Narcotics Anonymous (NA). To investigate sponsorship relationship practices and to identify design opportunities for digitally-mediated peer support, we conducted 27 in-depth interviews with members of AA and NA. We identified five key sponsorship relationship practices relevant for designing social computing tools to support sponsorship and recovery: 1) assessing dyadic compatibility, 2) managing sponsorship with or without technology, 3) establishing boundaries, 4) building a peer support network, and 5) managing anonymity. We identify social computing and digitally-mediated design opportunities and implications.
|Original language||English (US)|
|Title of host publication||CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems|
|Publisher||Association for Computing Machinery|
|State||Published - Apr 21 2020|
|Event||2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020 - Honolulu, United States|
Duration: Apr 25 2020 → Apr 30 2020
|Name||Conference on Human Factors in Computing Systems - Proceedings|
|Conference||2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020|
|Period||4/25/20 → 4/30/20|
Bibliographical noteFunding Information:
We thank participants for their time and willingness to share their experiences. We also thank Claire Yang, Tab Zhang, and Tianhao Liu for their help with interviews and members of the GroupLens labs for manuscript edits. This work was partially funded by NSF 1651575.
© 2020 ACM.
- 12-step fellowships
- peer health support
- substance use disorders
- technology for substance use