Predicting member productivity and withdrawal from pre-joining attachments in online production groups

Bowen Yu; Yuqing Ren; Loren G Terveen; Haiyi Zhu

doi:10.1145/2998181.2998227

Predicting member productivity and withdrawal from pre-joining attachments in online production groups

Bowen Yu, Yuqing Ren, Loren G Terveen, Haiyi Zhu

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

13 Scopus citations

Abstract

Productive and dedicated members are critical to the success of online production communities like Wikipedia. Many communities organize in subgroups where members voluntarily work on projects of shared interest. In this paper, we investigate how members' pre-joining connections with the subgroup predict their productivity and withdrawal after joining. Drawing insights from attachment theories in social psychology, we examine two types of prejoining connections: identity-based attachment (how much members' interests were aligned with the subgroup's topics) and bondsbased attachment (how much members had interacted with other members of the subgroup). Analyses of 79,704 editors in 1,341 WikiProjects show that 1) both identity-based and bonds-based attachment increased editors' post-joining productivity and reduced their likelihood of withdrawal; 2) identity-based attachment had a stronger effect on boosting direct contributions to articles while bonds-based attachment had a stronger effect on increasing article and project coordination, and reducing member withdrawal.

Original language	English (US)
Title of host publication	CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing
Publisher	Association for Computing Machinery
Pages	1775-1784
Number of pages	10
ISBN (Electronic)	9781450343350
DOIs	https://doi.org/10.1145/2998181.2998227
State	Published - Feb 25 2017
Event	2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2017 - Portland, United States Duration: Feb 25 2017 → Mar 1 2017

Publication series

Name	Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

Other	2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2017
Country/Territory	United States
City	Portland
Period	2/25/17 → 3/1/17

Bibliographical note

Publisher Copyright:
© 2017 ACM.

Keywords

Bonds-based attachment
Identity-based attachment
Online communities
Online groups
Peer production
Pre-joining attachment
Productivity
WikiProject
Wikipedia
Withdrawal

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10.1145/2998181.2998227

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Yu, B., Ren, Y., Terveen, L. G., & Zhu, H. (2017). Predicting member productivity and withdrawal from pre-joining attachments in online production groups. In CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 1775-1784). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery. https://doi.org/10.1145/2998181.2998227

Predicting member productivity and withdrawal from pre-joining attachments in online production groups. / Yu, Bowen; Ren, Yuqing ; Terveen, Loren G et al.
CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2017. p. 1775-1784 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Yu, B, Ren, Y , Terveen, LG & Zhu, H 2017, Predicting member productivity and withdrawal from pre-joining attachments in online production groups. in CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, Association for Computing Machinery, pp. 1775-1784, 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2017, Portland, United States, 2/25/17. https://doi.org/10.1145/2998181.2998227

Yu B, Ren Y , Terveen LG , Zhu H. Predicting member productivity and withdrawal from pre-joining attachments in online production groups. In CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery. 2017. p. 1775-1784. (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). doi: 10.1145/2998181.2998227

Yu, Bowen ; Ren, Yuqing ; Terveen, Loren G et al. / Predicting member productivity and withdrawal from pre-joining attachments in online production groups. CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2017. pp. 1775-1784 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

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Predicting member productivity and withdrawal from pre-joining attachments in online production groups

Abstract

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Keywords

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