TY - JOUR
T1 - Public reporting of provider performance
T2 - Can its impact be made greater?
AU - Robinowitz, David L.
AU - Dudley, R. Adams
N1 - Copyright:
Copyright 2008 Elsevier B.V., All rights reserved.
PY - 2006
Y1 - 2006
N2 - Public reporting of provider performance is becoming increasingly commonplace. In this chapter, we first review studies of prior public reports (or report cards) that show real but small impact on provider attempts to improve quality, on consumers' impressions of providers, and even on consumer selection of providers. Among other factors, two potential explanations for the low level of impact are that, in most early reports, the large majority of providers have been labeled "average" and consumers may have had difficulty understanding the statistical assessments. In response, some current report card producers are using or considering a variety of methods to increase the number of distinctions among providers and the ease of comprehension of the labels used. Therefore, we also consider the advantages and disadvantages of several novel approaches to analyzing and reporting provider performance.
AB - Public reporting of provider performance is becoming increasingly commonplace. In this chapter, we first review studies of prior public reports (or report cards) that show real but small impact on provider attempts to improve quality, on consumers' impressions of providers, and even on consumer selection of providers. Among other factors, two potential explanations for the low level of impact are that, in most early reports, the large majority of providers have been labeled "average" and consumers may have had difficulty understanding the statistical assessments. In response, some current report card producers are using or considering a variety of methods to increase the number of distinctions among providers and the ease of comprehension of the labels used. Therefore, we also consider the advantages and disadvantages of several novel approaches to analyzing and reporting provider performance.
KW - Incentives
KW - Quality of care
KW - Report cards
KW - Sample size
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U2 - 10.1146/annurev.publhealth.27.021405.102210
DO - 10.1146/annurev.publhealth.27.021405.102210
M3 - Review article
C2 - 16533128
AN - SCOPUS:33645812535
SN - 0163-7525
VL - 27
SP - 517
EP - 536
JO - Annual Review of Public Health
JF - Annual Review of Public Health
ER -