The diffusion of information technology among health maintenance organizations

Douglas R. Wholey, Rema Padman, Richard Hamer, Shawn Schwartz

Research output: Contribution to journalArticlepeer-review

15 Scopus citations


This article examines the information technology functions, staffing and cost, services provided, and advanced technologies among health maintenance organizations (HMOs) using a national sample of HMOs from mid-1995. HMOs have a well-developed capability to use data from administrative functions, such as claims processing. Nationally affiliated HMOs and HMOs in markets with greater HMO penetration support more IT functions. Relatively little work has been completed integrating clinical with administrative systems.

Original languageEnglish (US)
Pages (from-to)24-33
Number of pages10
JournalHealth Care Management Review
Issue number2
StatePublished - Jan 1 2000


  • Health maintenance organizations
  • Managed care
  • Technology


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