The effects of feedback on lying behavior: Experimental evidence

Fangtingyu Hu, Avner Ben-Ner

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

We investigate the effects of feedback on the decision to lie in a sender-receiver deception game with imperfect lie detection. We find evidence of feedback effects through two channels. First, the mere expectation of receiving feedback, including the anticipation of positive feedback and the threat of negative feedback, reduces lying. Second, actually-received feedback affects the subsequent decision to lie, but only in one situation: honest-type people who are being falsely punished with negative feedback become three times as likely to lie as those who are correctly rewarded with positive feedback. Our results indicate that the anticipation effect is the primary deterrent of lying, rather than the experience of receiving negative or positive feedback. Feedback may backfire and should be used with caution: honest-type individuals who are condemned as liars are surprised and react with moral indignation.

Original languageEnglish (US)
Pages (from-to)24-34
Number of pages11
JournalJournal of Economic Behavior and Organization
Volume171
DOIs
StatePublished - Mar 2020

Bibliographical note

Funding Information:
For their useful feedback, we thank Alan Benson, Catherine Eckel, Marta Serra-Garcia, Colleen Manchester, and workshop participants at ICPSR summer workshop, SABE-IAREP conference meetings, ESA LA conference meetings, NoBeC workshop, University of Minnesota Carlson WORG seminar. We are very grateful for helpful comments from two anonymous reviewers and the editor Daniel Houser. We also thank University of Minnesota Department of Work and Organization for funding.

Publisher Copyright:
© 2019

Keywords

  • Experiment
  • Feedback
  • Honesty
  • Lying
  • Moral indignation
  • Social norm

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