The moderating role of positive affectivity: Empirical evidence from bank employees in the united arab emirates

Jason D. Shaw, Michelle K. Duffy, Mohamed Hussain Ali Abdulla, Romila Singh

Research output: Contribution to journalArticlepeer-review

28 Scopus citations

Abstract

In this study, we proposed and tested an interaction between positive affectivity (PA) and job satisfaction in predicting two organizationally relevant job attitudes, frustration and intention to quit. Specifically, we predicted that job satisfaction would be strongly and negatively related to frustration and intention to quit among high-PA, but not low-PA, individuals. The predictions were tested using survey data from commercial bank employees (N = 172) in the United Arab Emirates. Hierarchical regressions supported the hypothesized interactions for both dependent variables. The results contribute to the evidence that high-PA can be associated with generally unfavorable organizational outcomes in certain situations, and they point to the stability of dispositional research in different cultures.

Original languageEnglish (US)
Pages (from-to)139-154
Number of pages16
JournalJournal of Management
Volume26
Issue number1
DOIs
StatePublished - 2000

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