Usability Instruction in Technical Communication Programs New Directions in Curriculum Development

Lee Ann M Kastman Breuch, Mark Zachry, Clay Spinuzzi

Research output: Contribution to journalArticlepeer-review

17 Scopus citations

Abstract

Although usability testing and research have become critical tasks for technical communicators in the workplace, little discussion in technical communication focuses on teaching usability in technical communication programs. This article asserts that technical communication programs are particularly well positioned to adopt usability testing and research in their curricula because of inherent connections between usability and technical communication, such as their mutual emphases on audience analysis, technology, and information design. Approaches to implementation of usability courses at three universities are described, and the authors share suggestions for adopting usability in the areas of curriculum, equipment, and facilities needed for conducting usability.

Original languageEnglish (US)
Pages (from-to)223-240
Number of pages18
JournalJournal of Business and Technical Communication
Volume15
Issue number2
DOIs
StatePublished - 2001

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