TY - GEN
T1 - What is an activity? Appropriating an activity-centric system
AU - Yarosh, Svetlana
AU - Matthews, Tara
AU - Moran, Thomas P.
AU - Smith, Barton
N1 - Copyright:
Copyright 2009 Elsevier B.V., All rights reserved.
PY - 2009
Y1 - 2009
N2 - Activity-Centric Computing (ACC) systems seek to address the fragmentation of office work across tools and documents by allowing users to organize work around the computational construct of an Activity. Defining and structuring appropriate Activities within a system poses a challenge for users that must be overcome in order to benefit from ACC support. We know little about how knowledge workers appropriate the Activity construct. To address this, we studied users' appropriation of a production-quality ACC system, Lotus Activities, for everyday work by employees in a large corporation. We contribute to a better understanding of how users articulate their individual and collaborative work in the system by providing empirical evidence of their patterns of appropriation. We conclude by discussing how our findings can inform the design of other ACC systems for the workplace.
AB - Activity-Centric Computing (ACC) systems seek to address the fragmentation of office work across tools and documents by allowing users to organize work around the computational construct of an Activity. Defining and structuring appropriate Activities within a system poses a challenge for users that must be overcome in order to benefit from ACC support. We know little about how knowledge workers appropriate the Activity construct. To address this, we studied users' appropriation of a production-quality ACC system, Lotus Activities, for everyday work by employees in a large corporation. We contribute to a better understanding of how users articulate their individual and collaborative work in the system by providing empirical evidence of their patterns of appropriation. We conclude by discussing how our findings can inform the design of other ACC systems for the workplace.
KW - Activity-Centric Computing
KW - Appropriation
KW - Office & Workplace
UR - http://www.scopus.com/inward/record.url?scp=70349575550&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=70349575550&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-03658-3_62
DO - 10.1007/978-3-642-03658-3_62
M3 - Conference contribution
AN - SCOPUS:70349575550
SN - 3642036570
SN - 9783642036576
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 582
EP - 595
BT - Human-Computer Interaction - INTERACT 2009 - 12th IFIP TC 13 International Conference, Proceedings
T2 - 12th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2009
Y2 - 24 August 2009 through 28 August 2009
ER -