What is an activity? Appropriating an activity-centric system

Svetlana Yarosh, Tara Matthews, Thomas P. Moran, Barton Smith

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Scopus citations

Abstract

Activity-Centric Computing (ACC) systems seek to address the fragmentation of office work across tools and documents by allowing users to organize work around the computational construct of an Activity. Defining and structuring appropriate Activities within a system poses a challenge for users that must be overcome in order to benefit from ACC support. We know little about how knowledge workers appropriate the Activity construct. To address this, we studied users' appropriation of a production-quality ACC system, Lotus Activities, for everyday work by employees in a large corporation. We contribute to a better understanding of how users articulate their individual and collaborative work in the system by providing empirical evidence of their patterns of appropriation. We conclude by discussing how our findings can inform the design of other ACC systems for the workplace.

Original languageEnglish (US)
Title of host publicationHuman-Computer Interaction - INTERACT 2009 - 12th IFIP TC 13 International Conference, Proceedings
Pages582-595
Number of pages14
EditionPART 2
DOIs
StatePublished - 2009
Externally publishedYes
Event12th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2009 - Uppsala, Sweden
Duration: Aug 24 2009Aug 28 2009

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 2
Volume5727 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other12th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2009
Country/TerritorySweden
CityUppsala
Period8/24/098/28/09

Keywords

  • Activity-Centric Computing
  • Appropriation
  • Office & Workplace

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