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Affective service display and customer mood
Alexandra Luong
Psychology (Duluth)
Research output
:
Contribution to journal
›
Article
›
peer-review
66
Scopus citations
Overview
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Social Sciences
mood
100%
customer
89%
evaluation
23%
moderator
12%
service provider
11%
video
9%
Business & Economics
Mood
96%
Evaluation
20%
Emotion
19%
Service Evaluation
17%
Moderator
11%
Service Provider
10%
Engineering & Materials Science
Display devices
78%
Moderators
68%