TY - JOUR
T1 - Agency relationships and monitoring in electronic commerce
AU - Croson, David C.
AU - Jacobides, Michael G.
PY - 1997
Y1 - 1997
N2 - The expansion of electronic commerce may be expected to lead to an increase in the volume of agency relationships, such as outsourcing or business partnerships. Using agency theory, this paper concentrates on using information technology to monitor the investment committed to these relationships. Agency value (rather than agency cost) is proposed as the appropriate criterion for this monitoring. A taxonomy of monitoring effects on agency relationship is proposed and the benefits of pursuing each of the possible policies in electronic commerce are studied.
AB - The expansion of electronic commerce may be expected to lead to an increase in the volume of agency relationships, such as outsourcing or business partnerships. Using agency theory, this paper concentrates on using information technology to monitor the investment committed to these relationships. Agency value (rather than agency cost) is proposed as the appropriate criterion for this monitoring. A taxonomy of monitoring effects on agency relationship is proposed and the benefits of pursuing each of the possible policies in electronic commerce are studied.
KW - Agency theory
KW - Electronic monitoring
KW - Electronic partnerships
KW - Information policies
UR - http://www.scopus.com/inward/record.url?scp=0040197154&partnerID=8YFLogxK
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U2 - 10.1080/10864415.1997.11518290
DO - 10.1080/10864415.1997.11518290
M3 - Article
AN - SCOPUS:0040197154
SN - 1086-4415
VL - 1
SP - 65
EP - 82
JO - International Journal of Electronic Commerce
JF - International Journal of Electronic Commerce
IS - 3
ER -