Appointment planning and scheduling in outpatient procedure centers

Bjorn Berg; Brian T. Denton

doi:10.1007/978-1-4614-1734-7_6

Appointment planning and scheduling in outpatient procedure centers

Bjorn Berg, Brian T. Denton

Research output: Chapter in Book/Report/Conference proceeding › Chapter

18 Scopus citations

Abstract

This chapter provides a summary of the planning and scheduling decisions for outpatient procedure centers. A summary and background of outpatient procedure centers and their operations is provided along with the challenges faced by managers. Planning and scheduling decisions are discussed and categorized as either long-or short-term decisions. Examples and results are drawn from the literature along with important factors that influence planning and scheduling decisions. A summary of open challenges for the operations research community is presented.

Original language	English (US)
Title of host publication	International Series in Operations Research and Management Science
Publisher	Springer New York LLC
Pages	131-154
Number of pages	24
DOIs	https://doi.org/10.1007/978-1-4614-1734-7_6
State	Published - 2012
Externally published	Yes

Publication series

Name	International Series in Operations Research and Management Science
Volume	168
ISSN (Print)	0884-8289

Bibliographical note

Funding Information:
This project was funded in part by the National Science Foundation under grant CMMI-0844511.

Publisher Copyright:
© Springer Science+Business Media, LLC 2012.

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Appointment planning and scheduling in outpatient procedure centers

Abstract

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