Are old lesbian and gay people well served? Understanding the perceptions, preparation, and experiences of aging services providers

The lesbian and gay population is largely invisible in the gerontological literature and in planning and provision of aging services. A recent survey of providers of aging services in a large midwestern metropolitan area provides insight into providers' beliefs, preparation, and experience with serving old lesbian and gay people. Few agencies that participated in the study provided services targeted to this population, and some agencies were unwilling to consider their unique needs. Participating agencies generally recognized a need for greater knowledge and specific training in working with aging lesbian and gay people. Providers diverged over whether separate services should be established for the old lesbian and gay population. Providers consistently expressed values of care, inclusiveness, sensitivity, respect, and provision of service to everyone. The study results provide direction for future training and research with providers of aging services.