Managing e-Mail overload: Solutions and future challenges

David Schuff; Ozgur Turetken; John D'Arcy; David Croson

doi:10.1109/MC.2007.65

Managing e-Mail overload: Solutions and future challenges

David Schuff, Ozgur Turetken, John D'Arcy, David Croson

Research output: Contribution to specialist publication › Article

17 Scopus citations

Abstract

With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.

Original language	English (US)
Pages	31-36
Number of pages	6
Volume	40
No	2
Specialist publication	Computer
DOIs	https://doi.org/10.1109/MC.2007.65
State	Published - Feb 2007
Externally published	Yes

Keywords

E-mail management
Information overload
Knowledge management

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Managing e-Mail overload: Solutions and future challenges

Abstract

Keywords

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