TY - JOUR
T1 - The impact of electronic data interchange on delivery performance
AU - Ahmad, Sohel
AU - Schroeder, Roger G.
PY - 2001
Y1 - 2001
N2 - After several years of use of electronic data interchange (EDI) in various industries, the literature is still inconclusive regarding the benefits gained from its usage. We investigated contextual factors of two types: non-managerial (product diversity, product customization, production instability, and organizational size) and managerial (just-in-time and quality management), that might have confounded past results. Our results indicate that the extent of EDI use is significantly related to delivery performance after controlling for the above-mentioned factors. Furthermore, the data set supported the moderating effect of production instability on the relationship between the extent of EDI use and delivery performance achieved, but failed to support the moderating effect of organizational size.
AB - After several years of use of electronic data interchange (EDI) in various industries, the literature is still inconclusive regarding the benefits gained from its usage. We investigated contextual factors of two types: non-managerial (product diversity, product customization, production instability, and organizational size) and managerial (just-in-time and quality management), that might have confounded past results. Our results indicate that the extent of EDI use is significantly related to delivery performance after controlling for the above-mentioned factors. Furthermore, the data set supported the moderating effect of production instability on the relationship between the extent of EDI use and delivery performance achieved, but failed to support the moderating effect of organizational size.
KW - Delivery performance
KW - Electronic data interchange
KW - Managerial practices
KW - Supply chain management
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U2 - 10.1111/j.1937-5956.2001.tb00065.x
DO - 10.1111/j.1937-5956.2001.tb00065.x
M3 - Article
AN - SCOPUS:0001995119
SN - 1059-1478
VL - 10
SP - 16
EP - 30
JO - Production and Operations Management
JF - Production and Operations Management
IS - 1
ER -